Privacy policy

1. Information We Collect
We collect personal information to provide and improve our services. This includes:

  • Contact details (name, email, phone number, shipping/billing address)

  • Payment information (processed securely via PCI-compliant services)

  • Account credentials (for registered users)

  • Browsing behavior and purchase history

  • Customer service communications

2. How We Use Your Information
Your data helps us:

  • Process orders and payments

  • Deliver purchased items

  • Improve our products and services

  • Send order confirmations and updates

  • Provide personalized recommendations

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Data Protection
We implement robust security measures:

  • SSL encryption for all transactions

  • Regular security audits

  • Limited employee access to sensitive data

  • Secure payment processing (we don't store full credit card details)

4. Your Rights
You may:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

  • Request data portability (where applicable)

To exercise these rights, contact us at fluidro@yeah.net.

5. Third-Party Sharing
We only share data with:

  • Shipping carriers

  • Payment processors

  • Service providers (under strict confidentiality)

  • When required by law

We never sell your personal information.

6. Data Retention
We retain information:

  • For active accounts and order history

  • As required by law (e.g., tax records)

  • Until consent withdrawal (for marketing)

7. Children's Privacy
Our services are not directed at children under 16. We don't knowingly collect their data.

8. Policy Updates
We may update this policy. Significant changes will be notified via email or site notice.

Contact Us
For privacy questions or requests:
Email: privacy@fluidro.com
Phone: +1 (446) 583-8516
Address: 312 North Cove Boulevard, Panama City, Florida